Wednesday, January 27, 2010

Joining the VW clan!

Hey, I know its been a long time since I I better start doing so. ;)

Its an interesting make, I must say as I always liked how the Golf 's curvy back and aggressive front coupled with a beasty engine! Hey, that would be a GTI...thinking twice and tried my luck asking the salesman, "Any stock? GTI?", and the salesman quickly says "No more, and for now we have not got any". And that leaves me thinking I better get what is within my means...allowable limits that is....

Well, after the quick favourable grin from my Madame and several round of simple arithmatic...I did my part by quickly shoving my credit card for the deposit. This is it....I am gonna live with it, after all a VW not a hot hatch but a Jetta 1.6A. Yes!

Right after the depost and paper work, I quickly asked about which unit will I be getting? Can I take a look at it since its a pre-registered unit? To my first shock, its the unit that I test drove! OMG!

Anyway, then I probe further....I asked "How about the tyres?" From my basic knowledge on how to read tyre codes on manufacturing date, its been like two years old.....hmm, and I quickly tried my luck by asking "Will VW be able to arrange to swap the tyres to a newer units?", the sales agent mumbles "Ok, I will try to ask for you". Then, my Madame pushed me to tell the supervisor, at least I get to know whether its possible quickly. And to my surprise, the supervisor without even thinking he responded a stern "NO". What? I was quite agitated by the supervisor's tone, and I quickly responded "This is my first VW, and aint VW a brand that promotes safety??" And again, he again responded a "NO". He then mentioned "If you think this is not as per my expectation. You may cancel the sales order." Well then again, my desperate nature as asking me to keep my gap shut and live with it....Anyway, I liked the car so much that I decide to just go with it.....I know, I know, some of you may just walked away but I am a pure sucker to VW and the deal I am getting.

That was my first encounter with VW 'during' sales service.... *sigh*

Lesson learnt, prepare all things to ask, and ask all questions with reasonably acceptable answers from the sales agent before putting down a deposit. Any sales agent will try to promise the 'sky' as the limit, and in the end more disappointment.

What next?


  1. The Jetta is a great family car and has one of the biggest boots among Euro sedans. However, it is unfortunate that you had a horrible experience with the VW sales rep.

    When buying a new car, one needs to sacrifice the heart and think with your head. This can be helped by having the missus there or failing that (the wife has also fallen for the car), a good friend who has been instructed to intercede when he or she notices that you are faltering.

  2. hey Loki,

    finally i tot no soul is reading my blog...hahah, thanks for reading and posting your thoughts!

    yes, i agree and it has one of the best feature amongst its own class of wheels today. anyway, it was unfortunate i have to let it go....and now it has a new owner who is also a VW craze!

    ;) btw, do you own a VW too?

  3. the jetta is an excellent family car. the 1.6 is truly underpowered but if you look beyond that, there can be no complains about everything else. above all, the safety features are excellent and has been proven. the car is build solid (and heavy, thus adding to sluggishness) and the trunk space is aplenty. love the fact that it has the rear air conditioners as well.

    my wife drives this daily and ferries our little child around. me, i'm still waiting for my golf gti mk6 - like you, i wanna be FAST too :)